Feedback Database
In an effort to continually improve our products and meet customer requirements, Hexagon provides a feedback database. If you have access to the Internet, the feedback database provides a quick and easy method to report problems and request enhancements. If you do not have Internet access, contact your local Hexagon office who can submit feedback on your behalf.
When providing feedback, be as detailed as possible and include examples of how to reproduce the problem. This allows us to respond more quickly. To include examples, you can upload files (log files,
Datasets, Adams commands) to the feedback database.
When Hexagon receives your feedback, it automatically assigns it a change request (CR) number and e-mails you a copy of the response. Do not reply to these e-mails, but rather use the Web interface, because responding to a CR using reply is not currently supported and Hexagon staff will not see your response.